Home News Reviewing Overpayment Procedures and Policies: Social Security Administration’s Initiative

Reviewing Overpayment Procedures and Policies: Social Security Administration’s Initiative


The Social Security Administration (SSA) has recently announced its intention to conduct a thorough review of its overpayment procedures and policies. As part of this initiative, the SSA is prepared to claw back any overpayments that are discovered.

According to a report released by the SSA’s Office of the Inspector General, a staggering $4.7 billion was recovered by the agency during the 2022 fiscal year alone. While the SSA prides itself on maintaining high payment accuracy rates, it acknowledges that overpayments can occur due to the sheer number of people it serves, the ever-changing circumstances of its beneficiaries, and the complex nature of its programs.

To further enhance customer service and minimize overpayments, Kilolo Kijakazi, the acting commissioner of Social Security, has assembled a dedicated team to review existing policies and procedures. The objective is to identify areas for improvement and implement more effective measures.

In response to recent media reports, the SSA has clarified misunderstandings surrounding its efforts to recoup overpayments. It states that claims of a $21 billion collection attempt are misguided. This figure represents the total accumulation of overpayments throughout the programs’ history.

Notably, this development coincides with the impending release of Social Security’s cost-of-living adjustment (COLA) for 2024. The Senior Citizens League, a pro-senior think tank, estimates a 3.2% increase in the forthcoming COLA. This prediction is in contrast to the exceptional 8.7% raise witnessed in 2023, which marked the highest COLA in over four decades amidst a period of heightened inflation.

The SSA’s proactive approach to enhancing its overpayment procedures and policies demonstrates its commitment to fulfilling its mission of serving beneficiaries effectively and efficiently. By undertaking this comprehensive review, the agency aims to strengthen its operations and prevent future overpayments, ultimately safeguarding the financial security of those who rely on Social Security benefits.

The Importance of Social Security

Social Security is an essential benefit for a majority of Americans. According to data from the Social Security Administration (SSA), half of individuals aged 65 or older live in households that receive at least 50% of their family income from Social Security benefits. Additionally, approximately 25% of senior households rely on Social Security benefits for a staggering 90% of their income.

Addressing Overpayments

Recently, lawmakers have expressed concern over overpayments within the Social Security system. Sen. Sherrod Brown, an Ohio Democrat, who holds a prominent position overseeing Social Security, emphasized the urgency for the government to rectify this issue. Similarly, Rep. Mike Carey of Ohio, a senior Republican member of a House panel responsible for Social Security oversight, has called for a congressional hearing to examine this problem.

The SSA reported that Social Security pays out a whopping $1.4 trillion in benefits to more than 71 million individuals annually. It is worth noting that only approximately 0.5% of these payments are overpayments, according to the SSA.

Supplemental Security Income Overpayments

The Supplemental Security Income (SSI) program, another integral part of Social Security, also experiences overpayment occurrences. However, these overpayments account for a relatively small percentage of payments, approximately 8%. The complexity involved in administering statutory income and resource limits, as well as asset evaluations, contributes to the higher rate of overpayments in the SSI program, as stated by the agency.

Appealing Overpayments

Individuals who believe they have been overpaid or disagree with the amount can appeal the decision. They also have the option to request that the agency waive the collection of the overpayment if they believe they are not obligated to repay it. Importantly, there is no fixed time limit for filing a waiver.

Legal Requirements and Waivers

As Social Security continues to play a vital role in the lives of millions of Americans, efforts to address and rectify overpayment challenges are underway. Lawmakers are actively seeking resolutions to ensure that all individuals receive their rightful benefits while maintaining the integrity of the Social Security system.


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